Why Not DIY?
In our years of experience of assisting travelers through Australia, New Zealand and the South Pacific, we’ve seen quite a bit. We often get the question:
“Can’t I just book a flight and do it myself?”
We’ve put together the top reasons we’ve seen throughout the years of why
working with EDUT gets you much better results than DIY.
Customer Service
We have excellent, negotiated rates with a large number of hotels and tours. Unlike “cheap” internet booking engines, we are there to help if something goes wrong.
Insurance
Every year, hotels and tour suddenly go out of business. Or an inn burns down. If you’ve paid a deposit or in full before the trip, you are out of luck. Our clients are spared that loss – because we can substitute another tour or hotel – at no loss to you. This has saved clients thousands of dollars! EDUT is fully insured against supplier bankruptcy.
Flexibility with Changes
Same goes for disasters like earthquakes: when a devastating quake hit Christchurch NZ a few years ago, none of our clients were stranded. We spent weeks revising itineraries for all clients who had planned to be in the city in the following weeks.
Peace of Mind
We do our best to take care of you! Lose your passport? We have a copy and can help.
Transparency
Beware of cheap package tours. Most are bare bones: by the time you add the tours you want, you don’t save money. Many use hotels that are not centrally located.
Dependability
Nobody polices the internet. We know of people who pre-paid online – and the guide never showed up. Some tour operators exaggerate the tour and/or their expertise.
Timing
If you wait to book tours after you arrive, the best ones will be sold out.
Personal Touch
We avoid big bus tours. Book a cheap package for Kangaroo Island, and you will not see what our clients see – such as wildlife on private property and beaches when the crowds are gone.
Scheduling
We steer you away from cities during major sporting events or holidays when prices will be higher – unless that’s what want.
Accommodations
Your friends advised you to stay in their favorite hotel. Fine, but we have visited a great many hotels and can give you a broader perspective.
The Trust Factor
Trust Trip Advisor? A word of caution: was that nasty review written by a picky person? Did the person who raved about a hotel, get an upgrade or free meal for offering to write the rave review?